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Terms & Conditions

Welcome to Jade Luxury Handmade Bath & Body!

This site is owned and operated by Jade Luxury Handmade Bath & Body. You are advised to read this agreement carefully before using or accessing our website. The services available on this site are subject to the following terms and conditions, privacy policy and shipping anda return policy. If you do not agree to any terms and conditions of this agreement entirely, you may not use any service or access this website. By accessing or using this website you are acknowledging that you have read, understood, and you agree without limitation or qualification to be bound by these terms and conditions in the agreement. This electronic record is generated by a computer system and does not require any physical or digital signature.


Please check our privacy policy in order to understand our privacy practices


Payment Policy

Our payment gateway is hosted on PayHere and the store is hosted on WooCommerce who provide us the online e-commerce platform that allows us to sell our products and services to you.

Product prices and availability are subject to change without notice. All prices and charges as listed on the site are displayed and charged in Sri Lankan Rupees (LKR) for domestic customers and American Dollars (USD) for International customers

All international shiping orders may attract local duties applicable in that country and the customer will have to pay such local duties/taxes accordingly


Reserved Rights

Jade Luxury Handmade Bath and Body reserves the right in sole discretion to change these terms and conditons at any time by posting the changes on the website and providing notice of such change. Any changes aare effective immediately upon posting to the site and release of notice of such change. Your continued use of the website thereafter constitutes your agreement to all such changed terms and conditions.

We reserve the right to modify or discontinue product/s without notice at any time. We shall not be liable to you or to any third party for modification, price change or discontinuance of the product/s. It is your responsibility to check our website perodically for changes.


Products and Services for Personal Use

The products and services described on this website, and any samples we may provide to you are for personal use only. You may not sell or re-sell any of the products or services or samples you receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any products or services purchased per customer, per household or per order that we believe, in our sole discretion, may result in the violaltion of our terms and conditions. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by resellers, dealers or distributors.


Accuracy of Information

The material on the site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more timely information sources. However, we attempt to be as accurate as possible when describing our products on the website. Any reliance on the material on this website is at your own risk.


Update Account Informatiion

You can securely log into your personal section on our website. After login, you are shown various options to update and modify your personal information. For any assistance you may also get in touch with our customer care. You agree to provide accurate, complete and current purchase and account information for all purchases made at our website so that we can complete your transactions and contact you as needed.


Cancellation / Refund Policy

Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing and information or misprint. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. In case we are not able to process your order within 30 working days we will initiate a refund. In case we receive a cancellation notice from the customer and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel the orders that have already been proccessed and shipped out.

There will be no refund or return accepted for orders placed during SALE.


Notice of Liability

Jade Luxury Handmade Bath and Body personal care products are based on natural formulations. Though enormous efforts are made and precautions taken to render the products absolutely safe for human use, it is possible that certain ingredients may cause allergic reactions to certain individuals or adversely affect individuals with pre-existing medical conditions. Please make yourself aware of the ingredients and usage ingredients and usage instructions accompanying each of our products to make sure that they are safe for you to use. It will be your sole responsibility to take proper precacution/professional medical/dermatological advice before using any of our personal care products that you may be allergic to. You agree that Jade Luxury Handmade Bath and Body will not be responsible or liable for any product related issues including without limitation to any allergic reactions to you on account of usage of our products.

You agree to do a patch test in case of uncertainty. When adding new products to your skincare routine, we always recommend patch testing. Apply a small amount of the product on dry cleansed skin behind the ear or on your inner arm. Wait at least 24 hours to see if any irritation occurs. If you notice any irritation such as redness, itchiness or burning, rinse off and discontinue use. Please note, it can take up to 72 hours for a reaction to present itself. Introduce new products slowly, and one at a time, so that you can easily identify any sources of irritation. is not liable to pay any damages or penalty for any reason not attributable to it. In case is found liable for any damage or by appropriate court of law, it is only liable to either replace a product/s sold through this website or pay an equivalent amount as per then prevailing market price of the product.

You agree that we are not responsible for quality, usuability, effectiveness or warranty of any product.

All products and services on this website are offered on as-is basis. No warranty or promise unless stated otherwise, is made for availability or effectiveness of the services offered by Jade Luxury Handmade Bath and Body through this website

All trademarks and information are properties of their respective owners. The name jade Luxury Handmade Bath and Body, logo of and this website is copyright and property of

If you have any questions regarding these terms and conditions, please email us at [email protected]

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